Company Stability: Stability of an insurance company is very important. When you have a claim, you expect to get paid and be taken care of in a professional and timely manner. Allstate started back in 1931 and since then has grown to become the largest publicly traded property and casualty insurance company in the United States. To learn about the financial health of an insurer, many people rely on credit ratings from independent rating agencies. These agencies act as consumer watchdogs in evaluating an insurer's financial strength and ability to pay claims. Based on their reports, this is where Allstate ranks:
Standard & Poor’s = AA (Very Strong. Third highest rating possible.)
Moody’s = Aa2 (Excellent. Third highest rating possible.)
A.M. Best = A+ (Superior. Second highest rating possible.)

Claims: Allstate offers dedicated service from more than 16,000 claim representatives. Need a drive-in claims center? Allstate has more than 600 conveniently located drive-in claim centers. Not only quantity, but quality is important. That's why Allstate offers a Repair Guarantee. If you have your car repaired by one of our P.R.O. Shops, the quality of work will be guaranteed for as long as you own that car. (Have you ever seen a car driving down the road with the driver’s door a different color than the rest of the car? That’s not going to happen to you. What’s that worth? It could be thousands if you trade it in for another car.) The Repair Guarantee also works for your home insurance. If you have your home repaired by one of our Selected Contractors, that quality of work will be guaranteed for 3 years. If you have a friend or a family member that is in the business of repairing cars or homes and you would like to use them, you always have the option to use any contractor or auto body shop of your choice. Our claims department can be accessed anytime by calling 1-(800)-A-L-L-S-T-A-T-E.

Your Choice Auto (YCA) Insurance:
Accident Forgiveness – When you get into an accident that’s your fault, most companies raise your rates. Not with Allstate YCA.
Safe Driving Deductible Rewards – Allstate gives back. Each year of safe driving, you get $100 off of your collision deductible.
Save Driving Bonus – Allstate gives back. Every 6 months of safe driving, you get 5% of your premiums that you paid back.
New car Expanded Protection - Optional Coverage that offers FULL REPLACEMENT COST on your new car. If you total out your new car, instead of giving you a depreciated amount (like most companies) you get what it costs to replace that car new.

24/7 Availability: It's always nice to talk to a real live person from the first ring of the telephone. You're always welcome to meet face to face in our office. We are at your service 24 hours a day 7 days a week. Even beyond our office hours, our phones direct you to either leave a message for us to return in the morning or the CIC (Customer Information Center) is available for you. The CIC can take payments, answer questions or start the claims process. Got a computer? You can make a payment, check payment history, start a claim, change a car, change coverages all from your computer at www.JayMarino.com. You can always email us at JayMarino@allstate.com.

Payment Options: Allstate has a wide variety of payment options for your convenience. Everyone pays their bills and does their finances differently. That’s why we have developed so many options. You can pay your premiums online at www.JayMarino.com, or over the phone with a check or credit card, you can mail your payment in or you can drop your payment off at ANY ALLSTATE LOCATION (not just your Allstate agents office, you can visit any location.) or you can use our EZ Pay service. EZ Pay is an automatic withdrawal from your checking or savings account. If you elect to use the EZ Pay service, you get an additional discount on your policy.

Discounts: You can save money with Allstate using discounts. Team up with us to make sure you are getting all the discounts that you are eligible for. Such discounts are: Claim Free, Home and Auto, Multiple Car, Good Driver, Good Payer, Good Student, Teen Smart, Resident Student, 55 and Retired, Short Mileage, Alarm and Anti-theft, Passive Restraint, Company Car, Prior Insurance, Occupation, EZ Pay and others.

Agency Satisfaction: At the end of 2006, Allstate mailed out a survey to all existing clients of our agency.

91% - of all responses came back VERY or COMPLETELY SATISFIED.